On the VRBO dashboard, click on the user at the top right Click Booking Statements Here you'll see all available invoices. You'll need to download the CSV file on the right-hand side. Once you've downloaded the file, look for the column that has the Reservation External ID. You'll be able to find the Streamline or Guesty ID there Scroll to the right...

Overview With LetsGo Forms, you can collect information from any user at any time. You'll receive notifications upon submissions and can share collected data with others. This guide explains how to add a form in LetsGo. How to Add a Form Navigate to Forms > Manage Forms Click the "Add Form" button A modal window will appear with form configuratio...

User Access Not all of the Let's Go users have the necessary access to add new users. Please make sure that requested user changes are assigned to a manager with the required access. Step-By-Step Navigate to https://letsgo.casago.com/desktop/home  On your left side you will find the option "Management" Click the +Add Employee button Fill out the use...

Overview This article will explain you how to enable the desktop notifications (if the browser is blocking them). There are two ways to enable notifications, from search bar (easier) and the browser settings, both processes are described below: NOTE: The following steps are for the Chrome browser; however, the process is very similar on other browse...

My Leaves Important You can only modify your PTO requests that are on pending status, only HR can modify approved or declined requests.   To modify a leave request you submitted: Go to Leave Tracker > My Leaves, then click on the dates of the request you want to change At the bottom of the form, you can delete the request or save changes HR Acces...

Introduction This article provides a clear overview of which fees are permitted and which are not when using integration tools to manage listings across these major booking platforms such as Airbnb, VRBO, and booking.com. Important Notes All fees must be disclosed upfront and included in the total price a guest sees before booking. If your PMS or ch...

This guide provides a step-by-step approach to efficiently update branch information in the LetsGo system, ensuring accuracy and consistency for your organization. By following the outlined steps, users can easily edit critical details such as marketing names, addresses, and contact information. Viewing this guide will streamline the process of main...

How to create a GBU Report for your Team on Lets Go.  ...